Giving Doctors What They Need to Avoid Burnout
Across the health care industry, there’s a growing sense that pushing doctors ever harder to achieve productivity, quality, and service goals is backfiring. Doctors are working harder than ever and spending more of their time documenting clinical metrics and measuring patient satisfaction. One consequence of this growing burden, studies show, is that more physicians are considering leaving their jobs or complaining of depression, exhaustion, and detachment that can jeopardize patient care. But the implied trade-off — to combat burnout, you have to relax performance standards — is false. Great health care leaders design staffing models and workflows that give doctors the support they need to meet performance goals while also creating sustainable, rewarding jobs.
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